Home
Organization and Management Development
Customer Service and Communication
Learning and Assessment Design
FAQ
About Us
Contact Us
ODL
Address: PO Box 554, St Peter Port,
Guernsey. GY1 6HZ
Telephone 01481 714071
Facsimile 01481 239807

Email:
odl.guernsey@odl-group.com 


Who Are Our Clients?


The client base is drawn from a wide range of organizations in every sector of the economy. Clients are mainly located in the United Kingdom and the Channel Islands .

What they have in common is

  • they have acknowledged that change is a way of life
  • they have recognised that change must be actively managed if it is not to drive the business in the wrong direction
  • they have decided that independent professional advice brings fresh approaches and best practice shared from wide experience
How will Clients know they need us?

For organization and management development clients the signs include

  • not knowing where the next generation of managers is coming from
  • needing to develop key staff in a way which is appropriate to each individual
  • managers failing to operate as a team
  • not knowing the strengths and development needs of staff
  • being too small to justify the employment of full time personnel and training specialists with extensive professional expertise and contacts
  • uncertainty about the ability of staff to maintain the right quality of service or product
  • lack of confidence that the organization's structure can adapt to change
  • avoiding change and development because people are too busy doing the job
  • not knowing how effective training programmes are planned, organized and evaluated
  • concern over customers' views of the service or product
  • a need to develop the professionalism of middle managers and supervisors
© Copyright Organization Development Ltd 2006. All rights reserved.